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JabberDog

Run a Jabberdog off ALL lead search results

1

You can run a Jabberdog off all leads in a campaign and all leads in a dialer initiative, but not all in the Leads tab.
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agent should have option for wrap up period...automatically after 30 seconds of disconnect agent becomes available again

1

agent should have option for wrap up period...automatically after 30 seconds, 45 seconds, 1 min or manually of disconnect agent becomes available again.

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Create a Jabberdog Instance that Includes All Leads in the System

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Currently you must directly select (place a check mark next to) every lead that you want to include in a Jabberdog instance.

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Automatically Pause Jabberdog When a Call Comes into ACD

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When a Jabberdog recipient opts to speak to a "live agent" the system automatically pauses the related Jabberdog.

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How to Set Up a JabberDog Instance

This video goes through a step-by-step explanation of each of the options used to set up a JabberDog instance. An instance is a one-time, single call broadcast.

Alternative Methods of Compiling a JabberDog List

There are two alternative methods for compiling a JabberDog List that may help managers work more efficiently, especially if they are running new instances on a regular basis.

Preparing a JabberDog Broadcast List

This video shows how to prepare a basic database list to send a JabberDog voice broadcast. Any type of record--Lead, Account, Contact, Deal, Case--can be included as part of a standard JabberDog broadcast.

Voice Message Creation - How To

How to create a simple voice message recording. Uses the standard voice message manager and a direct telphone line.

JabberDog

Videos that discuss the JabberDog voice broadcasting system.

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