There should be a history button on the dialer that gives detailed history about lead. Dials(date and time, not just number of times).

Dials Attempts would be very helpful in many scenarios.

In some browsers or monitors with lower resolution sometimes have to scroll all the way over in the description boxes to be able to see the whole thing.

Advanced Search -> Kill It -> Make Sure It's Dead -> Before Proceeding with a Rebuild, Solicit Feedback from End Users (not sales engineers)

Example:

As a suggestion, I am forever "scrolling" to the
right hand side of the screen in order to see the
"Advanced Search" options.

Can you move the following items to the left hand

Instead of just calling, emailing and faxing, we should be able to text our leads and customers.

The Callbacks feature is in need of an upgrade in several areas. Here is what we feel would make this tool more user friendly for Admins and end users:

End Users:

To give more parallelism within InsideSales it would help users to get more use
out of the advanced search if it were re-designed to display more simply like
the dialer queries.

Enhance the current Custom Contact Field to have the option of including the contacts Address information in addition to the currently included contact information, i.e. Phone, email, Name.

It would be extremely valuable if we could synchronize our events calendar from insidesales with our external calendar systems.