Create a report that shows what leads are being skipped in the dialer and by what agent.

Dialer Initiative Query Preview that produces a pop up window displaying the next 500 leads that the current query being worked on will produce.

I am not as sophisticated when it comes to the reporting tools that IS has in terms of Points.

Create automated email functionality to send your Custom Built Reports to an email distribution list.

Section five of the training schedule takes an in depth look at reporting.

It would be beneficial to multiple departments and most likely many businesses to have a simple recurring task reminder feature.

Currently you can track user activity on accounts, leads, contacts, deals, cases, events, and tasks. Possible usage for tracking note modifications, additions, and deletion.

How great would it be if there was a report that showed each agent and the distribution of their dial attempts on leads? For example, let's say that John and Jane were dialing today.

Saved searches that are saved under a specific report, stay defined under saved search listing only to that specific report it was created from. Example, you are saving a search under summary hours report, you save a search specifically for your own hours. When you leave, that report into another report or another search on a different page the saved search you created under summary hours report is not listed in any other pages saved search, except for the report it was created for.

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Add to the Dialer Usage Report the ability to see how many minutes I've used with Jabberdog.