Does InsideSales.com Absolute Automation support custom objects?
By default, Absolute Automation automatically logs emails to Contacts and Leads based on the ‘Email’ and ‘Other Email Addresses’ fields. Emails are also logged to Accounts, Opportunities, and Cases.
You can also create lookups from Emails to your custom objects; IS.com's dynamic email view lets you easily build these associations. You can add an "Emails" related list to your custom object to see all emails linked with it.
This is exactly how the default Email-to-Case linkage works. We automate that process by looking for a Case ID in the email. You can similarly automate your Email-to-Custom Object links by looking for the right data within the email.
If you would like to be able to manually assign emails to your custom objects via a custom object lookup please create custom lookups from Emails to these custom objects and we will add them to your Email layout here:
There is a $20 per month cost for each custom field linked in this manner. This a $20 per month cost for the ENTIRE instance, not $20 per Absolute Automation user.