All email tracking systems (like Vision and Absolute Automation) generate "Email Open" alerts by embedding an image file, often a client logo one pixel GIF, in the email. When this logo downloads on the prospect's computer, generates an "Email Open" alert.

Thus, if you don't get "Email Open" alerts don't assume recipients are not reading your emails. It may mean their email client does not download images automatically. This is why we encourage Vision / AA users to include email links and attachments in their emails. The best way to identify a prospect that is engaged with your company is a person who takes the next step and clicks on a link (e.g., to a whitepaper or landing page) or attachment to get more info.

Release Notes

Find our most recent release notes.


Our community forum is coming soon.

Advanced Training Guides

Advanced training for the Lead Management Platform.

Have questions?

We're happy to help. An expert is just a phone call away.

(866) 593-2807

Mon-Fri 6-7 MST

Back To Top

© 2004–2014, Inc. all rights reserved. Use of the service and this Web site constitutes acceptance of our Terms of Use and Privacy Policy. technology is protected by the following United States Patents: 8078605, 8325738, 8352389, 8510382, 8566419.