As noted above, certain aspects of editing emails can only be performed by users with the appropriate permissions. The following permissions are available:
Can Edit Emails
Can Edit Email From Field
Can Edit Email To Field
Can Edit Email CC Field
Can Edit Email BCC Field
To edit these permissions, go to:
Administrative Tab > Manage Permissions
Then select the user group you want to edit.
The premissions are located under the Email Permissions heading under the Administrative section. Check the box next to the option to activate the permission for the users in the group or uncheck it to disable it. When you're finished, click Save.
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