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Why is my ResponseLoop not sending the emails?
1. Your email SMTP information may not be filled out or incorrect.
2. "Applies To:" field may have incorrect option selected.
3. The user may not have a ResponseLoop license.
4. The owner of the RL campaign may not have a RL license.
5. The ResponseLoop may not be active.
6. Interval Type may be incorrect.
7. Interval might be incorrect.
7. Initiate criteria might be incorrect.
Is there a way to run a report to see how many emails are sent out through a reponse loop without having to pull up each individual record?
Not sure about Response loops. There are a number of reports under https://domain name.com/reports/report_tool but truthfully not much info out there on how to use them. It's mostly trial and error. There may be something that allows you to search by response loop but I can't find it. Let me know if you do.
You can also use (report_tool )to track mass e-mails under admin/ active mass comm.
You can also look by user under reports tab administrative/ user activity summary for a list of total e-mails.
Have you tried looking at the report called Lead Status Response Loop? Add the following URLhttps://yourdomain.insidesales.com/reports/lead_status_enrollment_campaigns.
Todd Atkinson
P.S. There is also the Sent Email Report at https://yourdomain.insidesales.com/reports/email_task_report
What is the full link to that first link above? I can't seem to find it or get it to work . . .