Advanced Training: Admin

Setting Up ACDs: Further Details

We've included some pages with a little more detail on some of the slightly more involved functions summarized on the Setting Up ACDs page. We recommend getting more familiar with these pages if you are going to use the functions they describe.

Detailed Pages:

Immediate Failover if None Available

Routing to Agents Based on Area Code

Release Notes

Find our most recent release notes.


Our community forum is coming soon.

Advanced Training Guides

Advanced training for the Lead Management Platform.

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