This report is a minor variation of the "Correct Contact by Dial Attempt" report. The only difference between this report and "Correct Contact by Dial Attempt" is that the bar graph adds a second data axis to show total record count.

  1. Follow the instructions for the "Correct Contact by Dial Attempt" report until you reach the section for building the chart.
  2. Set the chart settings as follows:
    • Select Type: Set to vertical bar chart (second icon from the left)
    • Y-Axis: "Percent of Calls"
    • X-Axis: "Call Dial Number"
    • Group By: "Call Result"
    • Set the Group By icon to side-by-side view.
    • Checkmark the "Plot additional values" box.
    • Checkmark the "Use second axis" box.
    • Set Display to "Line."
    • Value: "Record Count"
  3. Save the report normally, and it's ready.

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