Here's how to set up the teams that will work together within PowerStandings. Go to the Administrative tab and click Manage PowerStandings then PowerStandings Teams.
This will take you to a list of the current teams that exist in your system. From this page you can edit, delete, or create a new team. Click Edit next to an existing team you'd like to edit, or click Create New Team to continue to the page for editing a team.
Enter a name for the team in the Team Name field.
Using the Target KPIs field, select the KPI that is most important to you.
The Team Members section lets you choose which agents belong to this PowerStandings team by selecting from regular InsideSales.com teams. Notice that agents can only be a member of one team at one time. To make agents a member of the team, click roles to highlight them, and then use the arrow buttons to move them from "Available" to "Selected."
The Notification Type dropdown controls what kind of notifications agents will see as they use the PowerDialer. There are three settings:
None turns off all notifications for members of this team.
The Frequency dropdown allows you to determine how often notifications will appear to users. There are two settings:
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