Case objects are designed for support and production teams to log and track detailed action items. They are ideal for logging issues with customer support, setting up long-term production plans, or other action items that require more detail than can be encompassed in a simple "to do" list. Cases are the least-used object type in the InsideSales.com system.
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InsideSales.com technology is protected by the following United States Patents: 8078605, 8325738, 8352389, 8510382, 8566419.