Call Metrics with Conference Calls
If you use the Call Conferencing function to bridge in co-workers who also use the PowerDialer, you may need to know how talk time is logged between the participants. Here's how it works:
- A call task is created for each employee who participated on a call.
- This task accounts for the duration that employee spent on the call.
- Both call tasks will be related to the record that was dialedlid.
Find our most recent release notes.
Our InsideSales.com community forum is coming soon.
Advanced training for the Lead Management Platform.
We're happy to help. An InsideSales.com expert is just a phone call away.
Mon-Fri 6-7 MST