Standard Call Log Result Fields

Call results help show what the result of the call was.

Call Result Field Definition
Busy Busy signal
Left Voicemail Spoke to automated recorder
Left Live Message Spoke to live human being and left message with them
Bad Number Number not in service
Wrong Number Rreached the wrong househould/business
No Answer No answer, no voicemail, continual ring
Contact Reached target contact
Correct Contact Reached the decision maker
Set Callback Scheduled a callback
Transfer Handed call over to another agent
Field Description
Subject Text box to summarize the call log.
Comments Large text box to write out the particulars of a call in more detail.

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