Earlier we mentioned the Default Initiative Settings, accessible from the Dialer Initiatives link in the Admin tab. Unless a Sysadmin goes in and updates a Static Initiative after it's created, all of the Static Initiative's settings—layout, action buttons, tic sheet, etc.—are controlled by the Default Settings.
Once again, if Static Initiatives are going to be a big part of your user calling strategy, you'll want to go in and establish a solid, core set of Initiative Defaults.
Because those settings directly mirror those contained within a Dynamic Initiative, we aren't going to discuss those settings at this time. As we transition into the section on Dynamic Initiatives, pay attention to the various options and settings. Once you grasp the basic components, you should be able to go back later and create a good set of initiative defaults.
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