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Advanced Training: Admin

Start Recording Action

This action instructs the dialer to start recording the inbound call immediately. There are no additional options for this action.

If the call is already being recorded, the dialer server will disregard this action and simply continue with the existing recording. If the dialer starts recording a call based on this action, any call recording limitations (limit recordings by area code, only record agent leg, etc.) will continue to be respected.

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