Keep in mind that in order for Neural Notifications to do their job, they'll need a little input from your agents. If they haven't done so already, when your agents sign into the PowerDialer they should recieve a request to take a brief personality survey. The results of this survey are used for a variety of research and feedback purposes.
Be sure to let your agents know that you want them to complete this survey. Along with other factors, this survey is influential in determining the types of notifications most compatible with their particular outlook.
If an agent clicks Cancel, they can move on and use the PowerDialer without completing the survey. They'll be given the opportunity to take the survey again the next time they sign into the PowerDialer.