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A "save and close" button for a case would be very helpful. We often have to save a case and then wait for it to load and then close it. It just slows down the process. If we could do both in one button life would be great!
Adding this button would eliminate the extra clicking to save the case first and then close the case out.
Joshua Varney | Tech Support Manager and Account Management | InsideSales.com 34 East 1700 South, Novell Building A, Suite 113 | Provo | Utah | 84606 866.593.2807 (support) | 801.853.4089 (fax) jvarney@insidesales.com | http://www.insidesales.com
For those of us who work in customer support, a nice quick and easy enhancement that saves lots of clicking.
Agreed
Adding this button would eliminate the extra clicking to save the case first and then close the case out.
Joshua Varney | Tech Support Manager and Account Management | InsideSales.com
34 East 1700 South, Novell Building A, Suite 113 | Provo | Utah | 84606
866.593.2807 (support) | 801.853.4089 (fax)
jvarney@insidesales.com | http://www.insidesales.com
Very very helpful
For those of us who work in customer support, a nice quick and easy enhancement that saves lots of clicking.