As an administrator, all things PowerDialer start and end from the InsideSales tab. If you haven't already, we recommend permanently adding the InsideSales tab to your visible Salesforce tabs.
We've provided a quick visual run-down of the manager actions here. Some are self-explanatory, but we'll cover each in more detail in future sections.
For non-admins the agent dialing links are the most common tools they'll use. Most non-admins won't see any other actions besides these in the InsideSales tab.
See the image below for a quick breakdown of the links.
PowerStandings is InsideSales.com's gamification and sales motivation tool. It connects your reps' activity to a dedicated, real-time reporting system that measures their performance against other agents and teams of agents.
See the image below.
These are the "nuts and bolts" tools you'll use to set up and manage the core PowerDialer functionality. Each of these will be covered in detail in future sections.