Setting Up Additional Users
Setting up another Absolute Automation user in Salesforce is a two step process.
Turn them on in Salesforce
- Under 'Settings' check the 'Use Absolute Automation' box for the user you want to turn on.
- Make sure ALL email addresses associated with the user's account are listed and are correct. Often people have multiple email addresses (email@example.com, firstname.lastname@example.org). Add any additional email addresses by clicking edit and adding one per line.
- Click 'Save'
Make sure their email is forwarding to Salesforce.
- Access your 'Configuration Instructions' and follow both inbound and outbound instructions from the drop down menus for your user's particular email setup.
Note: If you setup your inobund and outbound email forwarding at the server level all you need to do is make sure this user's email is added to these server rules.
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