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PowerDialer Package API and Field Names

The PowerDialer Package for Salesforce creates the following fields upon being installed.

Unique API Names
To avoid potential problems, do not create new fields with similar API names.

Account Object Fields

Field Name API Name
Dials qbdialer__Dials__c
Last Call Time qbdialer__LastCallTime__c
NeuralView: Close Score qbdialer__CloseScore__c
NeuralView: Close Score Last Updated qbdialer__CloseDate__c
Response Time qbdialer__ResponseTime__c
TimeZone Sid Key qbdialer__TimeZoneSidKey__c

Activity Object Fields

Field Name API Name
Call Date/Time qbdialer__Call_Date_Time__c
Call Dial Number qbdialer__Call_Dial_Number__c
Call Hour qbdialer__Call_Hour__c
Call Lead Status qbdialer__Call_Lead_Status__c
Call Recording qbdialer__CallRecordingURL__c
Call Ring Time qbdialer__Call_Ring_Time__c
Call Time Zone qbdialer__Call_Time_Zone__c
Callback Date/Time qbdialer__Callback_Date_Time__c
Impression ID qbdialer__ImpressionId__c
Send text msg reminder to all attendees qbdialer__SMSReminder__c

Optional Activity Object Fields

These Activity Fields are NOT automatically installed, but you may add them to this object to gain more information about your phone calls.

Field Name API Name
Inbound Call Answered isdc_inbound_call_answered
Inbound Call Failover isdc_inbound_call_failover
Call Day isdc_day_week
Inbound Failover Number isdc_inbound_failover_number
Inbound CallerID isdc_inbound_callerid
Inbound Number Dialed isdc_inbound_number_dialed
Inbound Wait Time isdc_inbound_wait_time
Dialer List isdc_dialer_list_name
Local Presence Used isdc_local_presence_call
Number Dialed isdc_dialed_phone_number
Query Name isdc_dialer_query_name
Route to Owner isdc_inbound_routed_to_owner
Route to Last Caller isdc_inbound_routed_to_last_caller

Contact Object Fields

Field Name API Name
Dials qbdialer__Dials__c
Last Call Time qbdialer__LastCallTime__c
NeuralView: Close Score qbdialer__CloseScore__c
NeuralView: Close Score Last Updated qbdialer__CloseDate__c
NeuralView: Contactability Last Updated qbdialer__ContactDate__c
NeuralView: Contactability Score qbdialer__ContactScore__c
NeuralView: Hourly Contactability ID qbdialer__ContactScoreId__c
Response Time qbdialer__ResponseTime__c
TimeZone Sid Key qbdialer__TimeZoneSidKey__c

Lead Object Fields

Field Name API Name
Dials qbdialer__Dials__c
Last Call Time qbdialer__LastCallTime__c
NeuralView: Close Score qbdialer__CloseScore__c
NeuralView: Close Score Last Updated qbdialer__CloseDate__c
NeuralView: Contactability Last Updated qbdialer__ContactDate__c
NeuralView: Contactability Score qbdialer__ContactScore__c
NeuralView: Hourly Contactability ID qbdialer__ContactScoreId__c
Response Time qbdialer__ResponseTime__c
TimeZone Sid Key qbdialer__TimeZoneSidKey__c

Release Notes

Find our most recent release notes.

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Advanced Training Guides

Advanced training for the PowerDialer for Salesforce.

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