Let your agents bring out the competitive edge with Throwdowns. This feature allows agents to throw down the gauntlet and challenge other agents to a KPI duel. May the best salesperson win!
There's nothing you need to do from an administrative standpoint to enable or manage this feature other than sign up for PowerStandings Pro. With that said, let's go through the process of issuing and accepting throwdowns so that you're aware of this feature and capable of explaining it to your agents if necessary.
To issue a throwdown, an agent starts by using the throwdown button located next to their profile picture in the Standings Bar in the PowerDialer.
This opens the Issue Throwdown window. This window offers a variety of options for the agent to use in determining how the throwdown will work
If the agent selected Race, they'll be given options relevant to this selection.
They'll see the First To field next to the Select KPI dropdown. Together, these determine how many times agents must perform a certain action in order to win the throwdown.
If the agent selcted Timed Event, they'll see some different options.
Agent with Most field. They can use the Select KPI dropdown to choose a KPI. Whoever has performed KPI the most when the throwdown period is over wins.
The Length field determines how long this period will be. Agents can enter a number here, then use the dropdown to the right to choose whether this number should represent minutes or hours.
Once the agent is finished making selections, clicking the Ok button completes the creation process and sends the invitations to the other agents.
Once the creating agent has sent the throwdown invitation, the other agents will receive a notification letting them know they have been invited to a throwdown. This notice includes the following information:
They can click Accept or Decline in response. If they accept, their points are contributed to the pool and they are admitted to the contest.
When an agent accepts the throwdown, their points are contributed to the wager pool and the agent who originated the throwdown receives a notice letting them know that their throwdown has been accepted.
When the throwdown has begun, another notification is sent to all the agents who accepted.
When the throwdown is completed, a final notice lets all the participants know who was victorious. The winner is awarded all the points from the wager pool.