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Video Tutorials: Inbound

Inbound / Outbound Dialer Blend - Managing Call Activity

Mon, 06/30/2008 - 22:05 | by swatts

Once logged in, you can now start using the inbound and outbound dialer capabilities using the new ResponseLoop system.

Inbound / Outbound Dialer Blend - New Interface

Mon, 06/30/2008 - 22:01 | by swatts

Shows how to blend inbound and outbound calls from the standard agent dialer system.

Voice Message Creation - How To

Wed, 05/07/2008 - 22:27 | by swatts

How to create a simple voice message recording. Uses the standard voice message manager and a direct telphone line.

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